We detect and remove counterfeits of your products.
We scan marketplaces, websites, social media and ads. We compare listings against your catalogue, document each case and manage reports. No per-takedown fees within your contracted coverage.
- Trail 2 shoe · size 42Amazon.es97 %HighRemoved
- Leather crossbody bag · ‘genuine’Instagram94 %HighReport submitted
- Pro headphones · batch of 50AliExpress91 %HighRemoved
- Ad: ‘Official outlet −70%’Google Ads88 %HighReport submitted
- 100 ml perfume · unboxedWallapop78 %MediumUnder review
- Logo T-shirt · 3 coloursShopee63 %MediumUnder review
- Marketplaces monitored
- 600+
- Countries and territories
- 240+
- Average marketplace takedown time
- 12 h
What brand protection covers
Counterfeits on marketplaces
Over 600 marketplaces, from Amazon to specialist and local platforms. Each potential infringement is assessed and documented before a report is submitted, with no per-takedown fees.
Explore marketplacesFake stores and clone websites
Stores copying your catalogue and photos, reported to the registrar, hosting provider or platform serving them when the owner does not respond.
Explore fake websitesSales and scams on social media
Profiles, stores and live streams selling under your brand on Instagram, TikTok, Facebook, YouTube and X, reported through each network's process.
Explore social mediaFraudulent ads
Fraudulent campaigns using your brand to drive traffic to fake stores and counterfeits on Google, Meta and display networks, even when shown only in another country.
Explore adsChina and Southeast Asia
Taobao, Tmall, 1688, Pinduoduo, Douyin and Shopee: we monitor local platforms and submit reports through their processes and in the relevant languages.
Repeat infringers
When the same seller returns, the report targets the entire account, includes its history and requests closure. Identifying who is behind it is the investigation team's role.
Explore private investigations
We connect listings from the same seller.
Removing a listing stops that sale. Connecting listings that share photos, shipping details and text lets us submit grouped reports and detect new listings from the seller so we can act again.
- Listings are connected through shared indicators — images, shipping origin, text, phone number and payment method — to investigate possible links between accounts.
- Reports are grouped, include the seller's history and request action against the account rather than each individual listing.
- The case remains monitored: if the seller returns under another name, shared indicators reconnect them to the case and we act again.
Shared indicators
- Same product photos27 of 27
- Same shipping origin24 of 27
- Same description text22 of 27
- Same contact phone number19 of 27
What makes us different
Pricing
No per-takedown fees
The fee covers reports within the contracted scope. Private investigations are quoted per case.
Case management
A team that handles your cases
We configure monitoring, review cases and follow up on reports using the criteria agreed with you. You set priorities and approve the decisions we have agreed to refer to you.
Detection
Detect counterfeits even when the keywords change
We compare each listing against your catalogue. Images reveal copies even when the name, language or price changes, while text identifies variations in the brand name, copied descriptions or disguised model names. Price, seller and logistics data help us connect listings that do not appear to come from the same seller when viewed separately.
Control
Action criteria agreed with you
We define what is reviewed and when a report is submitted, based on your brand's rights and priorities. Clear-cut cases are reported automatically; those needing review are assessed before submission.
Documentation
Evidence and case history in one place
View detections, reports, responses and reappearances for each seller and listing. Export the documentation whenever you need it.
From detection to takedown
- I
We detect
We scan the channels where your product category sells every day and compare the results with your catalogue references and images.
- II
We verify
Each candidate is scored for similarity and risk. Results below the detection threshold are discarded; those above it are documented by our team according to the review criteria agreed with you.
- III
We connect the cases
Listings sharing photos, text or logistics are connected as listings from the same seller, and the case is then handled as a whole.
- IV
We handle takedowns
The report is submitted with supporting documentation according to the criteria agreed with you: automatically for clear-cut cases, after team review for uncertain ones. For repeat infringers, it targets the entire account with its history. We detect reappearances so we can act again.
Optional private investigations
If you choose, our team of licensed private investigators investigates who is behind it.
Your subscription includes detection, documentation, reporting and follow-up within the contracted coverage. Private investigations are quoted per case, to reach the manufacturer or build evidence for court proceedings.
Test purchase
We buy as a customer, online or offline, and document the order, shipment and sender.
Investigation
From the sender to the warehouse, and from the warehouse to the supplier.
Legal support
A case file ready for your lawyer, with our support if the case goes to court.
Frequently asked questions
What does the service include?
Detection across the agreed channels, documentation of each case, submission and follow-up of reports, and the full case history, within the contracted coverage. Private investigations are quoted per case.
What does my team need to do?
Share your catalogue, images and brand documentation at the start, set priorities and approve the decisions agreed with you. Our team configures monitoring and manages reports.
How long does a takedown take?
It depends on the platform. On major marketplaces with integrated processes, the average is around twelve hours. Channels without their own process take longer, but the case is still followed through to completion.
Do you charge for each takedown?
No. The fee covers reports within the contracted scope, with no charge per detection or report.
What do you need to get started?
Your trademark registrations, the catalogue you want to protect and its official images. We use these to configure detection; the first matches usually appear in the same week.
How do you detect a counterfeit?
You add your products and images once. We then compare content found across the channels with those references: visual similarity, text, price and seller behaviour. This lets us find listings that have changed names or languages to evade keyword searches.
Does it also cover the grey market and unauthorised sellers?
We can detect sales outside your authorised network and document the seller, price and available origin information. Action depends on the applicable rights, the circumstances and the platform's policies, and is assessed with your team.
What happens when the seller lists again?
Shared indicators connect them to the previous case, even if they change names, and the next report includes the full history. For repeat infringers, we request account closure.
Do I need to commission a private investigation?
No. Your subscription covers detection, documentation, reporting and follow-up within the contracted coverage. Private investigations are commissioned case by case when you want to reach the manufacturer or present evidence in court.
What is brand protection software?
It is a tool that helps a company find unauthorised use of its products, images and registered trademarks online, document it and manage takedowns. It covers marketplaces, fake stores, domains, social media and ads, replacing manual searches and individual email exchanges with each platform.
More ways to protect your brand
- Anti-piracyWe detect unauthorised copies of your content and manage their removal
- Domain managementWe detect domains that imitate your brand and manage their suspension or recovery
- Impersonation removalWe remove profiles, websites and apps that pose as your brand
- Private investigationsOnline or offline test purchases, seller investigation and a case file for your lawyer
Find out where suspected counterfeits of your products appear.
Choose one of your products. In 30 minutes, we show you the matches found and how the first case would be assessed and handled.